Terms and Conditions - FloodCheck

The following terms and conditions (Terms) govern your ('you', 'your') use of and access to the FloodCheck website provided by the State of Queensland ('we', 'us', 'our') and all information, services and products that may be accessed in connection with that website (FloodCheck Services).

We offer the FloodCheck Services to you subject to the following Terms, which you accept by use of the FloodCheck Services, and confirm by clicking the 'Open Floodcheck' button on the FloodCheck website landing page.

  1. You are an Australian resident over 18 years of age.
  2. We provide the FloodCheck Services in response to recommendations contained in the Queensland Floods Commission of Inquiry Final Report into the 2010/2011 Queensland floods dated 16 March 2012. The FloodCheck Services are provided free of charge and solely for public interest and information purposes. Use of the FloodCheck Services is at your own risk.
  3. The information and tools that you may access and use via the FloodCheck Services (Information) has been created and/or compiled by or on behalf of us using resources available at the time, and is provided on an "as-is" basis. Information available on this site includes flood mapping, flood studies, floodlines and imagery from historic events and data linked from Queensland Government Information Services. You acknowledge that various Information such as, but not limited to, flood simulations are based on an imprecise science which may involve unstable and/or unpredictable variables and as such, is limited in its accuracy and applicability, especially in relation to any capacity to predict future events.
  4. You are not relying on, and the State does not make any representation, warranty or guarantee (express or implied) as to, the accuracy, completeness or currency of, or the degree of care taken in compiling and providing, the Information.
  5. The Information includes certain forward-looking information, estimates, forecasts and projections with respect to anticipated future flood events (the Forecasts). The Forecasts reflect various assumptions concerning anticipated results and are subject to uncertainties and contingencies outside our control. Actual future results may vary from the anticipated results or assumptions relied on and such variations, and their impacts on the locations subject to flooding, may be material. No representations, warranties or guarantees are made as to whether any Forecasts will be achieved, the accuracy or reasonableness of the Forecasts or the assumptions on which they are based.
  6. You may only use the FloodCheck Services for personal interest or information purposes (Permitted Purposes). If you wish to use the FloodCheck Services for any purpose other than the Permitted Purposes, such as in connection with investment decisions, you should seek independent professional advice about both your legal rights to use the Information and what other investigations you should prudently make for your intended purposes, which might include acquiring or commissioning independent studies or reports from appropriate consultants or professionals for a fee.
  7. In no event shall we or any creator of any Information (Author) be liable to you for any injury, claim, loss, damage, liability, cost or expense of any kind, including in connection with any damage suffered by third parties, whether caused by negligence or otherwise, that may be incurred or sustained by you in connection with or arising directly or indirectly out of your use of or access to the FloodCheck Services or any Information (Loss).
  8. Without prejudice to any other provision in these Terms, you fully and finally release and hold harmless both us and all Authors with respect to any and all Loss.
  9. You agree to assume liability for and to indemnify and keep indemnified both us and all Authors for any and all injury, claim, loss, damage, liability loss and expense of any kind, including in connection with any damage suffered by third parties, which we or any Author may incur or sustain in connection with, or arising directly or indirectly out of:
    • any use of or access to the FloodCheck Services or any Information by you other than for the Permitted Purposes or otherwise in a manner inconsistent with these Terms; and
    • any User Generated Content (as defined further below).
  10. We accept no responsibility or liability whatsoever for the availability or unavailability of the FloodCheck Services.
  11. We, Authors and/or other third parties own intellectual property rights in the Information and the FloodCheck Service (Intellectual Property). Nothing in these Terms transfers or affects the ownership of any Intellectual Property. You will respect all Intellectual Property and will not infringe, attempt to infringe or procure any other person to infringe any Intellectual Property.
  12. Any content or information that you upload to the FloodCheck website in any form (User Generated Content) must not violate any law or include any material which is defamatory, illegal, threatening, that incites hatred or brings the FloodCheck Service or the operation of the FloodCheck Service into disrepute. You grant us a perpetual, irrevocable, royalty-free licence to use all User Generated Content and consent to us using the User Generated Content in any form we see fit, whether modified or not. You consent to us modifying or removing User Generated Content in our sole and absolute discretion and without notice to you.
  13. We will comply with our privacy policy with respect to any of your personal information we deal with in connection with the FloodCheck Services.
  14. We reserve our right to discontinue or change the FloodCheck Services or provision of Information at any time. We may also vary these Terms at any time by updating them on the FloodCheck website and without notice to you. Your use of and access to the FloodCheck Services following such a variation will be subject to such varied terms.
  15. These Terms are governed by the laws of Queensland, Australia. In relation to it and related non-contractual matters each party irrevocably submits to the non-exclusive jurisdiction of courts exercising jurisdiction there.
  16. Each clause in these Terms operates to the full extent permitted by law.
  17. Any provision of these Terms that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of this Agreement nor affect the validity or enforceability of that provision in any other jurisdiction.

Last reviewed 28 November 2018

White Ribbon Accredited Workplace

A proud White Ribbon Accredited Workplace, in recognition of the active steps taken to recognise, prevent, respond and support staff affected by domestic and family violence. We are committed to creating a safe, inclusive and respectful workplace.

Visit our website for information about this year's land valuations and an overview of valuations in your area.

For other valuation enquiries, phone us during business hours on 1300 664 217 (in Australia) or +61 7 3022 0001 (from overseas), or contact your local business centre.

We are currently receiving a high number of queries and requests, so there may be longer wait times.

Our enquiries contact centre is open 8.30am to 5.00pm Monday to Friday (excl. public holidays).

Visit us at www.qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.

For enquiries and appointments:

Visit us at www.qld.gov.au to access forms, application guides and information about lodging your application and payment options.

Contact your nearest business centre, below, to arrange of pre-lodgement meeting.

For lodgement enquiries, please contact:

Email: SLAMlodgement@resources.qld.gov.au
Phone: (07) 4447 9179

Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.

You can also contact us on:

Phone: 13 QGOV (13 74 68)
Email: IndigenousLand@resources.qld.gov.au

William McCormack Place
Level 5, 5b Sheridan Street
Cairns QLD 4870

Postal address
PO Box 937
Cairns QLD 4870

Visit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.

Native Title Services

The Queensland Government's Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.

Email: nativetitleservices@dnrme.qld.gov.au
Phone: (07) 4936 0138
PO Box 15216
Brisbane QLD 4002

National Native Title Tribunal

The National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn't decide whether native title exists. It makes decisions regarding whether 'future acts' can proceed and mediates negotiations.

For more information, see the NNTT website.

Visit us at www.business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.

General survey enquiries

For general enquiries about surveying, email Surveying@resources.qld.gov.au.

For enquiries about permanent survey marks, email GeodeticSupport@resources.qld.gov.au.

For Titles enquiries, email info@titlesqld.com.au.

Submission of survey plans and records

To submit GNSS data, email GeodeticSupport@resources.qld.gov.au.

For surveyors to request surveying advice, email SurveyAdvice@resources.qld.gov.au.

To submit Form 6 or PSM maintenance forms not associated with a plan submission, email CadastralAdminDataHelp@resources.qld.gov.au.

To deposit or submit copies of survey plans, email SurveyPlans@resources.qld.gov.au.

Legislation and policy

For enquiries about surveying legislation and policies, contact:

Surveying Services
Land and Surveying Services
PO Box 15216
City East QLD 4002
Email Director of Surveys

Do a search online

Buy current property title searches and survey plans online.


Please note that Titles Queensland does not provide legal or conveyancing advice. You should contact a legal professional for personalised advice.


You can lodge your documents at the business centres where Titles Queensland lodgement hours are indicated below. Please make sure you arrive at regional business centres early enough to finalise your lodgements before closing time.

You can also lodge documents by posting the document along with payment to:

Brisbane Titles Queensland Office
GPO Box 1401

See the Payments and lodgement page for more detailed information (including requirements for payment by cheque).

Visit us at www.business.qld.gov.au to access our geoscience resources and publications.

Chief Government Geologist

Email: gsq@resources.qld.gov.au

Geological information

Email: geological_info@resources.qld.gov.au

Courier deliveries

Geological Survey of Queensland
Level 4
1 William Street

Written enquiries

Geological Survey of Queensland
Department of Resources
PO Box 15216

GSQ Open Data Portal and Lodgement Portal

Email: GSQOpenData@resources.qld.gov.au


Email: GSQOpenData@resources.qld.gov.au

Geophysical information

Email: geophysics@resources.qld.gov.au

Geochemical information

Email: geological_info@resources.qld.gov.au

Resource Planning

Including enquiries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.

Email: GSQResourcePlanning@resources.qld.gov.au

Exploration Data Centre

Email: Exploration.DataCentre@resources.qld.gov.au (Zillmere)
Phone: +61 7 3096 6810
Fax: +61 7 3096 6817

68 Pineapple Street

The John Campbell Miles Drill Core Storage Facility (Mount Isa)

Email: Exploration.DataCentre@resources.qld.gov.au (Mount Isa)

Phone: +61 7 4743 0078
Mobile: +61 459 822 434
Fax: +61 7 4743 0156

Killara Crescent
Kalkadoon Industrial Estate
PO Box 334

Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact a Mines Assessment Hub.

For technical support when purchasing a fossicking licence online, please contact:

MyMinesOnline helpdesk
Phone: +61 7 3199 8133
Email: MyMinesOnline@resources.qld.gov.au

Visit us at www.business.qld.gov.au for more information about applying for a resource authority. You can also lodge and track the progress of most applications online through MyMinesOnline.

For general enquiries contact the relevant assessment hub.

Mineral Assessment Hub

The Mineral Assessment Hub administers mineral mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.

Mining claims and mining leases for opal, gemstones, corundum or other precious stones are now administered by the Mineral Assessment Hub.

Level 9, 445 Flinders Street
Townsville QLD 4810

PO Box 1752, Townsville QLD 4810
Phone: (07) 4447 9230
Email: MineralHub@resources.qld.gov.au

Coal Assessment Hub

The Coal Assessment Hub and administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.

Building E, 25 Yeppoon Road
Parkhurst QLD 4702

PO Box 3679, Red Hill QLD 4701
Phone: (07) 4936 0169 Fax: (07) 4936 0375
Email: CoalHub@resources.qld.gov.au

Petroleum Assessment Hub

The Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.

1 William Street
Brisbane QLD 4000

PO Box 15216 City East QLD 4002
Phone: 07 3199 8118
Email: PetroleumHub@resources.qld.gov.au

District offices

Quilpie District Office

Court House
Buln Buln Street
Quilpie QLD 4480

PO Box 29, Quilpie QLD 4480
Contact the relevant Assessment Hub for enquiries

Dalby District Office

30 Nicholson Street
Dalby QLD 4405

PO Box 589, Dalby QLD 4405
Contact the relevant Assessment Hub for enquiries

Emerald District Office

99 Hospital Road
Emerald QLD 4720

PO Box 245, Emerald QLD 4720
Contact the relevant Assessment Hub for enquiries

Winton District Office

Court House
Vindex Street
Winton QLD 4735

PO Box 230, Winton QLD 4735
Contact the relevant Assessment Hub for enquiries

Mount Isa District Office

13 Isa Street
Mount Isa QLD 4825

PO Box 334, Mount Isa QLD 4825
Contact the relevant Assessment Hub for enquiries

Charters Towers District Office

Tropical Weeds Research Centre
27-43 Natal Downs Road
Charters Towers QLD 4820

PO Box 62, Charters Towers QLD 4820
Contact the relevant Assessment Hub for enquiries

Mareeba District Office

28 Peters Street
Mareeba QLD 4880

PO Box 156, Mareeba QLD 4880
Contact the relevant Assessment Hub for enquiries

Georgetown District Office

Court House
High Street
Georgetown QLD 4871

PO Box 28, Georgetown QLD 4871
Contact the relevant Assessment Hub for enquiries


For enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.

For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: MyMinesOnline@resources.qld.gov.au

For general enquiries, please contact the Resource community infoline on 13 71 07 or email resources.info@resources.qld.gov.au.

Make a complaint about a mineral and energy resources activity

Visit us at Mapping, data and imagery services (Business Queensland) to access spatial information.

Spatial data and mapping general enquiries

Contact us by completing one of our online request forms.

Other enquiries email: opendata@resources.qld.gov.au.

Queensland Globe and GeoResGlobe

Contact us by completing our online request forms.

Phone: +61 7 33304101


For information about using Imagery and Elevation web services, links to access and support forms, and service updates visit our Knowledge Base.

For information about acquisition coordination or data access to the Spatial Imagery Services Program email imageinfo@resources.qld.gov.au.

To request certified aerial photograph copies for court proceedings email imageinfo@resources.qld.gov.au.

To purchase high resolution aerial images email SIProductDelivery@resources.qld.gov.au.

General enquiries email opendata@resources.qld.gov.au.

Queensland Spatial information Council (QSIC)

Email qsic@resoures.qld.gov.au

Queensland place names

Search for current place names or find out more information about place naming.

Email QldPlaceNames@resources.qld.gov.au

Administrative boundaries

View information about local government areas and other administrative boundaries.

Email OpenData@resources.qld.gov.au

Museum of Lands, Mapping and Surveying

Contact us by completing our online request form.

Exhibition opening hours:

9.30am to 4.00pm Monday to Friday (closed public holidays and Queensland Government closures)

Research advice is by appointment only.

Ground Floor
317 Edward Street (between Turbot Street and Wickham Terrace)
Brisbane QLD 4000

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS).

Ask the NRS to connect you to 13 QGOV (13 74 68).

Interpreter assistance

Contact Language Loop on 1800 512 451 and ask for an interpreter.

Business centre locations


Direct phone: 



Service hours

  • Titles Registry searches
  • Titles Registry lodgements
    This office does not accept Titles Registry lodgements.

Local government areas: