Regulatory approach and principles
Our regulatory approach includes 5 strategies to guide how we consistently approach our regulatory activities: guide, inform, enable, monitor and enforce.
We address regulation across a continuum, from guiding and informing, through to enforcement.
We promote voluntary compliance through a range of educational activities aimed at building the capacity and capability of our customers, stakeholders and the community, including:
- providing clear, timely information and tools about what our customers and stakeholders need to do to comply with the legislation
- engaging with them to achieve awareness and building capacity and positive stakeholder and public sentiment through site visits, meetings, workshops and events.
- promoting and reinforcing good regulatory and business practices, including promoting the benefits of complying and the potential consequences of non-compliance.
Where compliance is not achieved, our response is calibrated according to the likelihood and severity of harm caused, and is guided by the following principles:
- consistent and fair: we have a consistent and fair approach to how we achieve compliance
- proactive and risk-based: we use an outcomes-focused, targeted, risk-based approach to inform our compliance activities
- supportive: we encourage our customers, stakeholders and the community to do the right thing and we empower staff to make decisions within our regulatory and governance framework
- adaptive: we monitor our progress and adjust our actions, as needed
- accountable and transparent: we do what we say we are going to do, we are transparent in our decision making and we talk openly about our priorities, activities and the results of our work
- safe and well: we support safety and wellbeing for our staff and communities
- responsive: we are timely in how we communicate about our regulatory role and how we respond to non-compliance.
- Department of Resources regulatory strategy 2021-25 (PDF, 369.2KB)
- Department of Resources compliance plan 2021-22 (PDF, 260.4KB)
Last reviewed 30 June 2020