Contact us with your complaint or compliment.
General enquiries 13 QGOV (13 74 68)
A proud White Ribbon Accredited Workplace, in recognition of the active steps taken to recognise, prevent, respond and support staff affected by domestic and family violence. We are committed to creating a safe, inclusive and respectful workplace.
Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.
You can also contact us on:
Phone: 13 QGOV (13 74 68)Email: IndigenousLand@resources.qld.gov.au
William McCormack PlaceLevel 5, 5b Sheridan StreetCairns QLD 4870
Postal address PO Box 937Cairns QLD 4870
Visit our website for more information on resources monitoring, enquiries and complaints and how to make a complaint about a resources exploration or development incident.
For general enquiries, please contact the Resource community infoline on 13 71 07 or email firstname.lastname@example.org.
Make a complaint about a mineral and energy resources activity
Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact:
MyMinesOnline helpdeskPhone: +61 7 3199 8133Email: MyMinesOnline@resources.qld.gov.au
Visit us at www.business.qld.gov.au to access our geoscience resources and publications.
Email: Geological information hotline
Geological Survey of QueenslandLevel 41 William StreetBRISBANE QLD 4000
Geological Survey of QueenslandDepartment of Natural Resources and MinesPO Box 15216CITY EAST QLD 4002
Email: GeoResGlobe enquiries
Email: Geophysics enquiries
Email: Geological information hotlineAttention: Geochemistry support
Email: Geological information hotlineAttention: Chief Government Geologist
Email: Geological information hotlineAttention: Geoscience Manager - Coal
Email: Geological information hotlineAttention: Director - Exploration Attraction
Email: Geological information hotlineAttention: Geoscience Manager - Minerals
Email: Geological information hotlineAttention: Geoscience Manager - Petroleum and Gas
Email: Resource Planning enquiriesAttention: Manager - Resource Planning
For queries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.
Email: Resource planning information
Email: Exploration Data Centre (Zillmere)Phone: +61 7 3096 6810 Fax: +61 7 3096 6817
68 Pineapple StreetZILLMERE QLD 4034
Email: Exploration Data Centre (Mount Isa)Attention: Manager - Exploration Data Centre
Phone: +61 7 4743 0078Mobile: +61 459 822 434Fax: +61 7 4743 0156
Killara Crescent Kalkadoon Industrial EstateMOUNT ISA QLD 4825PO Box 334MOUNT ISA QLD 4825
Visit us at www.business.qld.gov.au for more information about applying for a resource authority. You can also lodge and track the progress of most applications online through MyMinesOnline.
For general enquiries contact the relevant assessment hub.
The Mineral Assessment Hub administers mineral mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.
Mining claims and mining leases for opal, gemstones, corundum or other precious stones are now administered by the Mineral Assessment Hub.
Level 9, 445 Flinders StreetTownsville QLD 4810
PO Box 1752, Townsville QLD 4810Phone: (07) 4447 9230 Email: MineralHub@resources.qld.gov.au
The Coal Assessment Hub and administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.
Building E, 25 Yeppoon RoadParkhurst QLD 4702
PO Box 3679, Red Hill QLD 4701Phone: (07) 4936 0169 Fax: (07) 4936 0375Email: CoalHub@resources.qld.gov.au
The Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.
1 William Street Brisbane QLD 4000
PO Box 15216 City East QLD 4002Phone: 07 3199 8118Email: PetroleumHub@resources.qld.gov.au
Court HouseBuln Buln StreetQuilpie QLD 4480PO Box 29, Quilpie QLD 4480Contact the relevant Assessment Hub for enquiries
30 Nicholson StreetDalby QLD 4405PO Box 589, Dalby QLD 4405Contact the relevant Assessment Hub for enquiries
99 Hospital RoadEmerald QLD 4720
PO Box 245, Emerald QLD 4720Contact the relevant Assessment Hub for enquiries
Court HouseVindex StreetWinton QLD 4735
PO Box 230, Winton QLD 4735Contact the relevant Assessment Hub for enquiries
13 Isa StreetMount Isa QLD 4825
PO Box 334, Mount Isa QLD 4825Contact the relevant Assessment Hub for enquiries
Tropical Weeds Research Centre27-43 Natal Downs RoadCharters Towers QLD 4820
PO Box 62, Charters Towers QLD 4820Contact the relevant Assessment Hub for enquiries
28 Peters StreetMareeba QLD 4880
PO Box 156, Mareeba QLD 4880Contact the relevant Assessment Hub for enquiries
Court HouseHigh StreetGeorgetown QLD 4871
PO Box 28, Georgetown QLD 4871Contact the relevant Assessment Hub for enquiries
For enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: MyMinesOnline@resources.qld.gov.au
Visit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.
The Queensland Government's Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.
Email: email@example.comPhone: (07) 4936 0138 PO Box 15216Brisbane QLD 4002
The National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn't decide whether native title exists. It makes decisions regarding whether 'future acts' can proceed and mediates negotiations.
For more information, see the NNTT website.
Visit us at www.qld.gov.au to access forms, application guides and information about lodging your application and payment options.
Contact your nearest business centre, below, to arrange of pre-lodgement meeting.
For lodgement enquiries, please contact:
Email: SLAMlodgement@dnrme.qld.gov.auPhone: (07) 4447 9179
Visit us at www.business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.
To submit Form 6 or PSM maintenance forms not associated with a plan submission, email CadastralAdminDataHelp@dnrme.qld.gov.au.
For GNSS enquiries, email GeodeticSupport@dnrme.qld.gov.au.
To deposit or submit copies of survey plans, survey records or to request surveying advice, please email the relevant surveying group below.
For enquiries about surveying legislation and policies, contact:
Survey Integration Land and Spatial Information GPO Box 2454 Brisbane QLD 4001Email Director of Surveys
Buy current property titles searches and survey plans online.
Please note that the Titles Registry does not provide legal or conveyancing advice. You should contact a legal professional for personalised advice.
You can lodge your documents at the business centres where Titles Registry lodgement hours are indicated below. Please make sure you arrive at regional business centres early enough to finalise your lodgements before closing time.
You can also lodge documents by posting the document along with payment to:
Brisbane Titles Registry Office GPO Box 1401 BRISBANE QLD 4001
See the Payments and lodgement page for more detailed information.
Visit our website for information about this year's statutory land valuations and an overview of valuations in your area.
For other valuation enquiries, phone us during business hours on 1300 664 217 (in Australia) or +61 7 3022 0001 (from overseas), or contact your local business centre.
Visit us at www.qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.
For enquiries and appointments:
Visit us at business.qld.gov.au to access forms, application guides, maps and data.
To arrange a pre-lodgement meeting, please contact your closest business centre (see below).
You can lodge all your water-related applications by email to WaterHub@dnrme.qld.gov.au. Find out more about lodging your water application.
For information on access to water resources to expand your business, contact the water investor hotline
Visit the initiatives page for more information about energy initiatives and programs.
For energy and biofuels enquiries, contact 13 43 87 during business hours.
For emergencies or loss of electricity supply, contact your energy distributor:
In case of a suspected gas leak (i.e. reticulated or piped gas, not gas cylinders) contact the gas distribution network for your area:
For electricity supply and billing enquiries, contact your energy retailer (find their contact details on your energy bill).
For gas supply and billing enquiries, contact your gas retailer (find their contact details on your gas bill).
For unresolved complaints about your electricity or gas supplier contact the Energy and Water Ombudsman.
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS).
Ask the NRS to connect you to 13 QGOV (13 74 68).
Contact the Translating and Interpreting Service (TIS National) on 131 450
Local government areas: